Products List : Dollshe doll > Dollshe doll

: The order will be shipped within 1-2 days if pre-order products are not part of the order.
: If pre-order products are included in your order, all items in your order will be shipped together once the pre-order products become available.
: A tracking number will be automatically emailed to you after the order is shipped by EMS.
: The shipments will not be processed on weekends and holydays.
: The shipping fee will be applied based on the order amount only, irrespective of the shipment destination. We apologize in adance for any inconvenience this might cause.
Please refer to 'Policies' at top of this page for more detailed information on shipping fees.

: If the delivered products are defective, please return the products by "payment upon delivery" shipping option.
: The refund amount will be directly deposited to your Paypal account for Paypal cumstomers.
: If you want to receive the refund through point accumulation, we will add $ 10 to the refund amount.


The following are not refundable. -----------------
: Doll products without their certification
: Opened products, or products with damaged original packaging (e.g.lost labels or tags)
: The product sold more than one month ago.
: Used items Products damaged due to customer's mishandling
: All sales are final unless the products arrive defective at customer's end.